1. What is your shipping policy?
-Our shipping policy can be found here.
2. What is your DOA policy?
-Our DOA policy can be found here.
3. Do you ship outside the USA?
-Under no exceptions do we ship any livestock out of the country.
4. What is your in-store return policy?
-We offer a 48-hour return for any death of livestock due solely to animals condition upon leaving the store. You are responsible for the proper acclimation and safety of your animal. Please research any purchase or always feel free to ask any of our professional experienced employees for advice or recommendations
5. Terms & Conditions of the site?
-It can be found here. Please contact us with any questions.
Aquarist Tip: It’s never okay to drink your aquarium water! 😉